We recognize that becoming a skilled expert takes time and practice. Our 3 training options will help you learn new skills and build on your already-existing skillset.
Clinicians tell us they prefer to learn the basics independently and then be coached in various ways to build and consolidate skill. We developed online learning modules to introduce core topics. We then provide real-time observation with direct feedback first in a simulated training environment and afterward during clinical encounters with your patients and families.
“As someone who uses serious illness conversation skills daily in my role as a palliative care physician… being coached and having the opportunity to practice these skills in a safe and supportive environment was practice changing. I would recommend this course to any and all healthcare professionals.”
-Jennifer, Attending Physician, UHN
Step 1 – Build Your Foundation
Learning Format: online modules
Time: Approximately 35 minutes per module
Complete two interactive online courses anytime. One teaches you how to use a conversation guide in clinical practice; the other introduces high-yield communication skills to more effectively discuss serious news, prognostic uncertainty and how to empathically navigate emotional conversations. Refresh knowledge and skills independently and on your own time.
These modules are pre-requisites to attend our half-day skills workshop.
Please register to access our online modules.
Step 2 – Practice New Skills
Learning Format: virtual or in-person workshop
Time: 3 hours
Attend an interactive workshop to practice leading goals and values conversations in a supported environment. We use VitalTalk’sTM evidence-based teaching method using actors simulating real-world encounters relevant to your clinical practice.
- >90% of participants intend to change their practice after the workshop
- >90% of participants would recommend the workshop to their peers
Thank you for your engagement!
Workshops are being planned for Winter/Spring 2025 and are scheduled mid-week (Tuesday, Wednesday or Thursday) running from 9 AM – 12 PM or 1 PM – 4 PM.
Click here to be notified when new workshop dates become available.
CME accreditation statement:
This 2-credit-per hour activity has been certified by the College of Family Physicians of Canada for up to 8 Mainpro+ ® Certified Activity credits.
“After only a few hours of teaching, this workshop completely transformed my clinical practice and increased my confidence in having conversations about serious illness. I continue to use these skills every day and would highly recommend this training to any learner.”
-Natalie, PGY3 Enhanced Skills UofT ResidentStep 3 – Deliver Better Care
Learning Format: Real-Time Coaching
Time: 10-30 minutes
Direct observation and feedback currently being piloted at the Toronto Western Hospital. Available to postgraduate learners on rotation that have completed our online learning modules and attended our half-day workshop. You will have an opportunity to practice using our program’s tools during a clinical encounter and receive direct feedback afterward to consolidate skill.
