A hub for innovation, teaching and research, setting a standard for how clinicians communicate with clarity, empathy and purpose.

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Patient and Family Guide

Patient and Family Guide

We’ve adapted an evidence-based guide to help your patients talk with their health care team about what matters most to them.

Clinician Guides

Clinician Guides

We’ve adapted two guides, from the best available evidence, to assist you in leading goals and values conversations.

Addressing Uncertainty

Addressing Uncertainty

Learn a 5-step approach to communicate about variability in illness trajectories and prognosis.

In Conversation with Art

In Conversation with Art

Engage with art using a structured guide to enhance communication skills around ambiguity and differing viewpoints.

Testimonials

Learning Opportunities

Gain practical, evidence-based skills for enhancing communication in health care settings

Strengthen your comfort to deliver difficult information with clarity and precision, confidently address strong emotions empathically, and engage in meaningful discussions about goals and values to drive recommendations in the context of serious illness.

Upcoming Workshops

August 14, 2025
Status: Private
October 21, 2025
Status: Private
November 7, 2025
Status: Private

Spotlight

Supported by UHN Foundation

We are building Canada’s largest academic community of communication-trained clinicians and researchers with an aim to enhance the patient, family, and provider experience at UHN and beyond. Thank you for being part of the conversation.