A hub for innovation, teaching and research, setting a standard for how clinicians communicate with clarity, empathy and purpose.

Patient and Family Guide

We’ve adapted an evidence-based guide to help your patients talk with their health care team about what matters most to them.
Clinician Guides

We’ve adapted two guides, from the best available evidence, to assist you in leading goals and values conversations.
Addressing Uncertainty

Learn a 5-step approach to communicate about variability in illness trajectories and prognosis.
In Conversation with Art

Engage with art using a structured guide to enhance communication skills around ambiguity and differing viewpoints.
Testimonials


Learning Opportunities
Gain practical, evidence-based skills for enhancing communication in health care settings
Strengthen your comfort to deliver difficult information with clarity and precision, confidently address strong emotions empathically, and engage in meaningful discussions about goals and values to drive recommendations in the context of serious illness.
Upcoming Workshops
Spotlight

PD Days at Toronto Rehab
Dr Max Charles leads a group at TRI-UC The Conversation Lab continues to further the call to put communication skills training at the forefront of
News and
Events
PD Days at Toronto Rehab
Serious Illness Communication Study
Faculty Spotlight – Jalal Ebrahim
Supported by UHN Foundation
We are building Canada’s largest academic community of communication-trained clinicians and researchers with an aim to enhance the patient, family, and provider experience at UHN and beyond. Thank you for being part of the conversation.