Step 1
Build Your Foundation
Complete three interactive online courses anytime. Module 1 teaches you how to use a conversation guide in clinical practice; Module 2 introduces high-yield communication skills to more effectively discuss serious news, prognostic uncertainty and how to empathically navigate emotional conversations. Module 3 offers an approach to discuss illness trajectories with patients. Refresh knowledge and skills independently and on your own time.
Module 1
Using a Conversation Guide To Lead Serious Illness Conversations
Purpose:
Introduces the rationale and evidence for using a conversation guide to lead serious illness discussions and provides tips to making difficult conversations easier.
Module 2
High-Yield Communication Tools to Lead Serious Illness Conversations
Purpose:
Introduces concrete approaches to sharing medical information, as well as skills to empathically respond to strong emotions such as anger, frustration and sadness.