The Conversation Lab™ Team

Dr. Warren Lewin

Warren Lewin, MD

Founding Director

Warren trained as a family physician with a focused practice in Palliative Care, gaining expertise through diverse experiences in Boston, NYC, and Toronto. Inspired by these varied settings, he collaborated with an interprofessional team and patient partners to establish evidence-based communication skills training standards for health professionals at UHN and aims to set a standard for how clinical teams train and deliver serious illness care across Canada.

Giselle Gardonyi

Education and Knowledge Transfer Specialist

Giselle has a background in instructional and graphic design. She supports Conversation Lab initiatives through workshop co-ordination, promotion, elearning design, logistics and admin. Giselle is encouraged by the positive reception to The Conversation Lab and is dedicated to helping it grow.

Jacquelin Forsey, PhD

Postdoctoral Researcher

Jacqui’s work seeks to understand the science underpinning patient-provider interactions and explore how these concepts can and are used to prepare trainees to be expert communicators when they enter clinical practice.

Maxwell Charles, MD

Clinical Research Fellow

Max trained initially in family medicine and palliative medicine in the UK. He now works within UHN in both a clinically and researcher role. He has a background in education and biomedical sciences which he brings to his teaching and content creation for the Conversation Lab.

The Conversation Lab Facilitators

We have 33 VitalTalk™-trained clinical teachers whose expertise enables us to scale our work at UHN and beyond.

Patient Partners

We are grateful to collaborate with the UHN Patient Partner program to ensure our work aligns with their needs and priorities.